My Whirlpool washing machine with the load sensor doesn't put enough water in to cover the clothes. Can this be adjusted?

Possible blockage in 1 of the outlet pipes causing it to not drain out fast enough and keeping the clothes wet.

Don't pause the cycle mid cycle. The machine uses the amount of water it needs to clean the amount of clothes that are in the tub. If you pause it after the first 7 or 8 minutes, you're already past the sensing part of the cycle and likely you won't get more water for the additional clothes.

Also, the clothes don't need to be soaking wet or wet enough to wring out. These new HE machines mix the detergent with water and then spray that detergent solution onto your clothes. Then the clothes against clothes rubbing with that solution already coating the clothes is how the machines clean better! It is a very similar process to when you pretreat your clothes with Shout of Spray and Wash. You spray the clothes and then rub the short against itself. Now the Whirlpool machines are doing this for you!

The pump is probably not moving the water out of the machine fast enough. Even with cleaning the pump out I have seen where the pump doesn't work efficiently enough to satisfy the machine. Replace the pump.

Front load washing machines are better than top load money wise.

One advantage of a front loading washing machine is an increased capacity. Since there is no central agitator, the horizontally-oriented drum can hold at least 20 to 30% more clothing per load. For a large family, this could mean running only three loads in a front loading washing machine compared to five in a top loader. Fewer loads often translates to savings in utility bills and water usage.

Another advantage of a front loading washing machine is less water and detergent usage. A top loading washer must use enough water to cover the highest level of the clothes. A front loading washing machine, on the other hand, only uses enough water to cover approximately the lower third of the tub at most.

Most Whirlpool (Hotpoint) machines have "out of balance" sensors that detect very large movements of the drum suspension usually due to a very badly balanced washing load.
This can occur for various reasons but putting large and/or heavy items in can trigger these sensors i,f as the machine starts to spin, the items dont get distributed evenly around the drum. This is more likley with large/heavy items.
The machine will then restrict the spin speed for the remainder of the wash cycle, and once the machine is switched off, the next time the machine is used it returns the spin speed back to normal - but if it detects an out of balance situation, it will again restrict the spin speed.
It sounds to me the machine is acting as designed. You could try positioning the items differently as you load them, and hope they dont end up "all over one side".

Water levels adjust automatically to the size of the load - no guesswork and this conserves water. If this is really a problem she should see if her warranty is still in effect and contact a service tech to check it out. She can also check with Whirlpool customer service - http://whirlpool.custhelp.com/app/answers/list
Good luck!

No. Water level is not user adjustable. The washer will automatically put in the correct amount (about 3 inches in the bottom of the tub) and adjust for load size and type. This level is all that is needed. The reason the clothes are hardly wet at the end of the cycle is due to the high spin speed (compared to almost all top loading machines). If you want to see how wet the clothes really are, pause the machine mid cycle and the door will unlock and you can see, or select a "no spin" option and see at the end of that cycle. You will use about 12 gallons of water for a large load, vs. about 45 for a top loading machine, so remember to adjust your soap and fabric softener use accordingly. ( one tablespoon detergent and one teaspoon fabric softener maximum per load)

calyso is a low water use machine similar to front loads only enough water enters machine to get clothes soaking wet water is recirculated through tube on back right corner of tub to insure clothes are soaked if pressure switch determines minum water level not reached it will add more