KitchenAid uses Shell Darina #2 grease. If you're seeing oil, it's probably because the oil has separated, and should all be removed and repacked with new grease. It is available for sale for $4.20 per tube (14 oz). With that said, the official position from Kitchen Aid is:
Normally, your mixer has enough lubrication to last the lifetime of the
appliance. If through some mishap ( mixer is tipped during shipping or
storage) oil leaks from the drip ring or shaft area, it can be attended
to at a local authorized KitchenAid repair shop. Losing a teaspoon or 2
is nothing to be concerned about, but if there's 1/4 cup or so lost,
your mixer will need repair. You may feel free to contact us at Customer
Service for the most up to date listing. Call 1-800-541-6390.
If you really want to get into this, a web page discussing this situation is posted here. Of course, disassembling the mixer will void your warranty.
I hope this helps. Please rate my reply "4 thumbs up" if you're completely happy with the info. Thanks!
Testimonial: "Thanks, is that grease non-toxic?"
It is rated for the application. The Shell Darina 2 is a mineral based lube, and small amounts ingested won't be a problem, large amounts would be a different story. Use of petroleum oils is discouraged. You can read more about Darina 2 here:
http://www.epc.shell.com/Docs/GPCDOC_TDS...
I searched for Darina 2 and the links I got and pasted was for Darina SD 2 and Darina R 2. The Darina 2 is available here: http://tinyurl.com/4f78yn6 Please disregard the link for the $4.20 tube. I don't know what the difference between "2" and the other two (SD 2
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SOURCE: greasing a mixer
I think this link will help you understand what is needed to fix your mixer.
You need to replace some grease, but make sure to use a non-toxic food grade grease.
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