I bought my HP Photosmart 3210 in The Netherlands in 2005. The ink cartridges it required were number 363. I returned to Australia in 2007 and promptly ran into a problem. The 363 cartridges are not available in Australia. Instead, the equivalent appears to be number 02. They look exactly the same and fit the printer, which seems identical to Photosmart 3210 printers I saw in nthe shops in Australia. However, the printer refuses to operate with the 02 cartridges and insists on 363. It seems to be an incredibly stupid and mean-spirited marketing ploy to, apparently, tie printers to a geographical zone like they do with DVDs etc. Does HP think people don't travel? The 3210 is now a prime piece of junk. How do I get around this problem?

HP Photosmarts:

C3210, C3310, C5180, C5183, C6150, C6180, C6188, C6288, C6288, C7160, C7180, C7268, C7280, C7360, C8250, D7460 and all other Photosmart fixed inkjet head printers
This printer has six colors and no less than 12 inkjets, two for every color. A Fine inkjet for printing fonts and a wide inkjet for larger areas such as pictures and graphics. Each inkjet is made up of several lines or vents.
Note, Black Fonts use only black ink, Black graphics use a conbination of magenta, blue, yellow and black.
Troubleshooting:
1. Press * and # at the same time, and then release both keys. This will open the Mfg Commands Menu and say; "Enter Special Key Combo".

2. Press 123. "Support R00xx" will apear.

3. Press Right Arrow Cursor button: (uiaux Menu)
Once for: Information Menu > Info menu
Twice for: FAX Diag Menu > Run FAX Test > Reset FAX Params > Change FAX Params > FAX Param Report > FAX Trace Report > Speaker Mode > Ring Monitor > CNG Monitor > Signal Monitor.... Repeat.
Three Times: Print Tests Menu > Nozzle Test. Pressing OK gets you this:
http://forum.naddabiz.com/viewtopic.php?f=17&t=269

4. Press OK on one of the three Service Menus.

5. Press CANCEL several times to back your way out as needed or until the normal screen appear.



LCD Screen & Cursor Test
Play Pong Game:

1. Press * and # at the same time, and then release both keys.

2. The display should read "Enter Special Key Combo". Press 7664.
3. A yellow paddle appears. It moves only Horizontally using the right & Left Cursor Keys.
4. Press OK to pitch ball.
5. Press Cancel to exit.

Extended Self Diagnostic Test
1. Press OK & Cancel Button simultanously



Semi-full reset
This will reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold Plus (#)[next to zero] and 6 while plugging in the power cord.
3. Repeat steps one and Two, Two more times for a total of three times.
This will perform a maintenance cycle upon the third restart.

Now you may want to print a self test report by pressing "Setup" and then 1, then 1 again. or Clean the heads by Pressing Setup > 5 > 2



OOB NVRAM RESET (Remove Air in Hydrolic lines)
1. Turn Power off using power button.
2. Hold down the CANCEL & OK buttons & keep them held while powering on the printer.
Keep them held till the printer shuts itself back off. (It will shut off without you hitting the on/off button.)
3. Then power it back up normally by hitting the on/off button. It will warm up normally except it will display a message "OOB NVRAM RESET" & it will then do about 3 minutes of priming & pumping up the ink in the tubes that run from the cartridges to the print head.
4. You then can run a test print in the tools section.
YOU MAY HAVE TO DO THIS PROCEEDURE AS MANY AS 6 TIMES. IT WILL EVENTUALLY GET ALL AIR BUBBLES OUT OF THE SYSTEM.


Semi NVM Reset
1. Unplug the power cable from printer while the printer is powered on.
2. Press and hold the (#)[next to zero] and 6 buttons while plugging in the power cord and keep both buttons depressed for at least five seconds.
3. Printer will shut off
4. Press Power on and unit will begin the Semi NVM reset.
The unit will clean its heads and the pump will cycle several times to prime the hydrilic lines and purge out any air.
Then a Maintaince cycle will begin.

There are more codes like 124, 127 you can enter. But be carefull to use.
In one case you can enter new ID's MAC adresses, and parameters for the printer. But i don't now wich parameters will change so i did not changed them at all.