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Hi,
Usually when an electric dryer runs but stops heating, the heating element has failed and needs replacing. I don't know if you are a do-it-yourself type, but you can get the model/make/serial information and obtain the correct element at your appliance parts store.
I hope this helps... Good luck.
I had the same problem. Everyone continued to tell me that I needed a new heating element, clean lint trap, etc. However, I took the front off of the dryer and located the heating element. On the front of the heating element, in between two wires, there is a red button. Push the button and you might hear a click that sounds similar to a circuit breaker. It is a reset button for the heating element. Try that and it might help.
Yes, get a new element.
The reason it's on all the time is because the element coils have broken and one of the coils is touching the canister that encloses it. This creates a direct short to ground.
By the way, the element has 120 volts to it all the time. It will only HEAT when 240 is applied through the centrifugal switch of the motor. Your 120 volts is shorting to ground... not enough amps to trip the circuit breaker, but enough to glow the element.
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