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Posted on Jan 15, 2011
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Sud message - Kenmore Elite HE5t Washer

1 Answer

Dan Webster

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  • Kenmore Master 8,221 Answers
  • Posted on Jan 15, 2011
Dan Webster
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Sud: Suds lock (overdose of detergent detected during wash cycle)
The motor control unit senses a suds lock condition by analyzing the
current draw on the drive motor. If "Sud" is displayed a potential Suds
Lock is detected. This may signify a bad pump, an extra heavy load,
excessive detergent, or excessive suds.
Possible causes/procedure:
¦ If too much detergent was used:
-Run the unit through a Rinse/Spin cycle.
-Run a Normal cycle without adding any detergent.
This should clear the unit of the excess detergent.
1. Check the drain hose and make sure it is not plugged
or kinked.
2. Unplug washer or disconnect power.
3. Check wire harness connections to the drain pump,
pressure switch, and Central Control Unit (CCU)
.

Duet service manual and repair photos HERE

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

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1helpful
1answer

I have showing 5d does not spin what does it mean

This code indicates that excessive detergent suds occurred during the cycle. The washer will not be able to spin out water with the excess suds. When "Sd" is displayed, the washer automatically extends the rinse time to remove the excess suds. During this time, the washer pauses the wash action and adds water for additional rinsing. This pause allows the bubbles in the suds to break. This process is necessary and may occur several times to eliminate the suds.
Concentrated detergents labeled 2x and higher will require a small amount of detergent based on load size. Always follow the manufacturer's recommendations.
0helpful
1answer

On the last load, there was a message on the screen the read Sud what did that mean?

to much detergent,sud is for suds.try running the washer with nothing but water,after 5 minutes drain out the water to get the suds out.are you using H.E. detergent and if so it should only be like 1/4 of a cup,any more can damage the machine,the extra detergent can damage the spider gear in the washer.
2helpful
1answer

Stopped on the rinse cycle an give the 5 ud message.

The Sud (5ud) error code indicates a suds lock. This is normally caused by excessive detergent causing too much suds. It can also be caused by not using HE (High Efficiency) detergent. Overloading the washer can also cause this problem. Try running a cycle with no clothes and no detergent added. See if suds emerge in the washer even though no detergent was added.
4helpful
1answer

Message sud and f35 causing washer to stop washing

don't panic/ suds is just what is you have / look in the window. do you see suds/ ok if door is unlocked poor into tub two lids of fabric softner . mixed with a quart of water . wait over night . and everything will be ok . f35 ?? it will probably go away also . if it does not get back with me. . no to stop this from happing again cut down the amount of dergt. or change to the proper type like H E .. hope this helps / ps remove the front panel 3 screws and on the left side remove the drain clean out .. this will help a great deal ..mm feed back please ..mm
0helpful
1answer

Sud error message

Hello, The most common cause of the 'sud' alarm is too much detergent, or the detergent that is being used is creating too much suds. It works and alarms off of the motor current draw. The causes and cures listed below are pretty much in order of their commonality; try the first item before the second one, etc. If you can pin the fault on the detergent, try using the least amount of detergent that you can while still getting your clothes clean. With a HE washer, more isn't always better. Read on:

The motor control unit senses a suds lock condition by analyzing the current draw on the drive motor. If “Sud” is displayed a potential suds lock is detected. This may signify a bad pump, an extra heavy load, excessive detergent, or excessive suds.

Potential Causes

• If too much detergent was used, run the unit through a Rinse/ Spin cycle then a Normal cycle without adding any detergent. This should clear the unit of the excess detergent.
• Check the drain hose and make sure it is not plugged or kinked
• Check / Clean Drain Pump Filter of foreign objects
• Check Drain Pump
• Check Wire Harness connections to the Drain Pump, Pressure Switch, and Central Control Unit (CCU)
• Check the Pressure Switch
• Check CCU

Replace failed component.

Hope that this helps. Try the empty loads first to clear the detergent. This is the easiest fix.
Best regards, --W/D--
0helpful
1answer

SUD message appears

My manual says that Sud means that you are using too much soap. The washer will say this mid cycle until it gets rid of the extra "suds" and should then resume the cycle. If it doesn't, then you have a different problem.
0helpful
1answer

What does the "sud" message mean?

hello fo2 means if the drain time exceeds 8 minutes the water valves are turned off and f/02 flashes. things to check / check the drain hose for any kinks and blockages check the electrical connection to the pump make sure the pump is running / check the drain pump filter make sure its not block if these do not sort the problem replace the pump. to clear the display press pause and cancel to clear good luck

shaun
0helpful
1answer

Need error messages defined SD and F1

the "sd" is a code for a suds lock. if you have the wrong soap, needs to be the HE type, or too much soap it will suds inside and cause this failure, choose the rinse and spin cycle to remove any soap suds.
the f1 code is an internal failure in the computer and may need to be reset by just unplugging the unit for a few minutes and the trying it again.
i hope you can just clear the suds and it will be ok, if not then the main control board will need to be replaced.
if your unit is not too old then call whirlpool and see if they will help you with the cost of replacing the board.
0helpful
1answer

SUDS message

your machine, pump is "SUDS" locked, too much detergent in machine, you need to use HE detergent, designed specifically for frontloading washers. no t a small amount of regular detergent, but HE. you can remove the lower acces panel (3) screws across the bottom of front of unit. there you will gain acees to the pump pfilter area, unscrew the filter nad clean it out, chances are its full of allll sorts of debris.
2helpful
2answers

I used the wrong detergent

ok...run a really small load with no detergent, on rinse cycle only..

do that 3 to 4 times, until that suds message goes away.
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