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Open the printer access door and clear any obstructions.
Check that the printhead and ink cartridges are installedcorrectly. (The printhead and ink cartridges are installed correctly when youhear them click into place.)
it must have happend because th carriage has been blocked because of the jam that was there earlier
follow the document that i am suggesting and it should work http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00300172&cc=us&lc=en&dlc=en&product=421991
if still it does not work call HP if the printer is in warranty they will replace the printer for you .......thank you ................(HAMID)
Are you using genuine HP inks or generic (3rd party compatible) or refilled cartridges? Most of the newer printers have sensors that detect 3rd party or refilled cartridges. Check this first.
If you are using original cartridges, try removing and reseating the cartridge. IF that still does not work, remove the power cable for about a minute and then replug.
Reset the Printer after power off and then replug it and run pc again.
Check also after reinstall of cartridge, take out the cartridge and clean its nozzle and contact with a clean cotton. Check for all cover firmly closed..
Let me know the further status so I can fix the problem
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