Hi,
The ACCESS error message displays when there is an internal malfunction or a malfunction with the Lens. This may also appear when accessing the Memory Stick for reading or writing the data. If the Lens is moving in and out then follow the steps mentioned below. The error message normally displays with the issue with the Lens. Try the following steps to check if the issue can be resolved.
Try power resetting the Camera.
Turn off the Camera.
Remove the battery pack.
Press and hold the power button for 15 seconds.
Then, allow the Camera to remain without power for 60 seconds.
Re-insert the battery pack and check if the Lens retracts.
You can also try resetting the Camera back to factory default. To reset the Camera back to factory default, select the INITIALIZE option from the Setup 1 Menu of the Camera to OK. (Menu-->Setup-->Setup 1-->Initialize-->OK.)
This should resolve the issue. If the issue persists, service may be required.
Thanks for using FixYa
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