Need the SATA driver file(s) to run/install win7 enterprise onto wd 2500bb caviar in a 64bit gateway e-series 4026 media manager. Power supply was disconnected, battery removed from motherboard, jumper switched to second position, power button held for 30 seconds, then jumper returned to original position, batt reinserted, connected to power, and set BIOS to 1) DVD-RW 2) wd 2500bb caviar ect. will read iso dvr and load files, asks for language preference, then asks where to install windows, no drives are shown, this has been tried and restarted many times in various manners. i posses a 4gb flash drive which i can use to move the sata driver files onto the gateway during booting/intsalation. please let me know the name of the required sata files and any other drivers a clean HD might need to be recognized by mobo/cpu. thank you very much, take care

SOURCE: wd800jd sata hard drive not recognized in bios on boot up

Hi, A couple of ideas: 1. There are 3 versions of this motherboard: Dragon Plus, V1.0 & V2.0, perhaps your BIOS needs an update to be able to recognize the new HD. This of course would require flashing; 2. There are two variations of a WD SATA hard drive: Serial ATA amd Serial ATA II; 3. Re Jumper settings: the eight-pin jumper block is only used to enable power management on the drive. There are no master/slave settings since there is only one drive per cable; 4. If you are fresh installing Windows on it, you need to press F6 when asked by the Windows Installer and follow on-screen instructions. Hope this be of some help/idea. Post back how things turn up or should you need further information.

SOURCE: WD Caviar SE16 WD3200AAKS 320GB 7200 not recognized at install

Windows XP does not have built in SATA drivers. You will need to download the XP drivers from Western Digital's website and install before the computer will allow you to format and use your new drive. Hope this helps.

Brian Sullivan

• 27725 Answers
• Posted on Jan 16, 2011

SOURCE: This hardrive was in a

your drivers may have been corrupted or you might have a virus run your antivrus program
you might have to physically unplug the leads for this cd-rom then plug them back in this should activate the found new hardware wizard or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel admistrive tools,computer management,device manager scroll down cd dvd rom drives right click you will see options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
make sure that the cd-dvd burner is getting enough power test all leads that are attached to the dvd burner including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or

if this does not fix the problem it might be a registry problem
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.




hope this helps

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