Question about Maytag Neptune MAH5500B Front Load Washer

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Why won't my washer go to a high speed spin when in the spin cycle? it drains the water out of the drum, but it doesn't go into the high speed spin.

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  • Anonymous Mar 30, 2014

    the washer agitats but will not spin at high speed

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Well there is two possibilities and one is a safety precaution to keep from ruining the washer .
if the washer cannont distribute the load evenly it will only go into a slow spin try adding more clothes.... to evenly coat the drum >>. the other is if it is out of balance or the wsher isnt't level it will shake violently and spin in slow cause it detects an imbalance problem if this machine has operated a long time overladed , or unlevel it can wear out the tub schocks which takes all vibrations of the tub to give more of a gently ride the a are like schock absorbers....

Posted on Jan 24, 2011

  • cntstop96 Jan 24, 2011

    well its the next day, i took the load out and ran one cycle empty then loaded it and had no problem. odd

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1 Answer

My maytag washer does not spin fast enough to get the water out of the clothes. Please advise


Randall, the high speed spin failure can be caused by a number of issues. I would suggest starting the machine without any clothes in it. Once it has filled, make sure the door lock light is on and that the door is, in fact, locked. If the light is not on, or if the door is not actually locked, either the door lock assembly or the control panel is at fault.

If the light is on and the door is locked, stop the wash cycle and start a drain and spin cycle to see if all of the water is pumped out of the drum. All water should be pumped out within 10-15 seconds. If excess water is in the drum, the high speed spin will not start.

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WSM2480 Clothes Still Wet After Slow Spin Cycle


It's possible that the tub didn't drain properly in the allotted time and the remaining water is slowing your drum from coming to maximum extraction speed.

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1 Answer

Doesn't spin


In top load washers, if the machine goes through the cycles and then just stops at the spin cycle and leaves you with no noise and a tub full of water more than likely the lid switch is bad and not completing the circuit for cycle to continue. This is a safety precaution to prevent injury by reaching in the machine while at high speed spin. If the machine is getting to the spin cycle and still turning slowly but not draining the water, the pump is probably the culprit, either being locked up or in most cases something like a sock, etc. is stuck in it preventing it from turning. This is usually indicated by a humming sound during the spin/drain section with no water draining.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/jason_4570d45317834dd3

Apr 29, 2012 | Kenmore Washing Machines

1 Answer

HI: My washer will not drain all the water out at the end of the wash can you help me out


Hello there and thank you for choosing fixya

Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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1 Answer

Model fwt645rhso will agitate but won't drain out, on spin cycle washer spins one way, stops goes back the other way, but water will not drain out. Does not rapidly spin on final cycle. Any...


There's an auxiliary switch in the door lock.switch assembly that is activated at the end of the wash cycle for the machine to advance to the spin cycle. The machine will NEVER advance to the spin cycle unless the auxiliary switch is activated as a safety feature to prevent the door from opening during a high-speed spin cycle that may result in physical injury. The drum tumbles back and forth while the machine control checks the auxiliary if activated but since it's not, the control will not command the motor speed control to spin the drum at high speed. These symptoms may indicate a faulty door lock/switch assembly and may need replacement. Click on the links below for the detailed troubleshooting instructions and replacement of the door lock/switch assembly.

Electrolux and Frigidaire Washers Door Lock/Switch Assembly Troubleshooting

Replacing the Door Lock/Switch Assembly on Electrolux and Frigidaire Washers

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1 Answer

Clothes wet after spin


Hi, if clothes are wet after spinning, check.......
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. If it isn't spinning--and your machine was produced by Whirlpool you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag), a worn clutch (GE/Hotpoint), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

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1 Answer

Water is in the drum after a complete washing cycle, you can't see the water but you can here it slushing around and leaves a foul order when not used for several days.


Make sure that the outlet hose is not blocked and the filter is clear.

If this is OK then the following from Maytag may be helpful. If not call a repair man for service.

Is the Delicate or Hand Wash cycle selected?
Spin speeds can vary by the cycle that is selected. Your washer is designed so that in certain cycles, such as the Delicate or Hand Wash cycles, the spin speeds are slower. In these cycles, more water is retained in the load at the end of the cycle to protect the delicate fabrics from shrinking and wrinkling. Select the appropriate cycle based on the fabric being washed.
Was Max Extract selected?
Ideal for heavy loads such as towels and bedding, Max Extract removes more water from loads during spin.

Were you washing one bulky item, such as a rug or large blanket?
Consider adding more items to help balance the load during spin. Select Drain/Spin or Spin Only cycle and restart the washer. Your washer is designed to detect an unbalanced load and automatically lower the spin speed. Unbalanced conditions are more likely to occur with a single, bulky item.
Are excessive suds present?
Use only HE High Efficiency detergent. Using non-HE detergent or more than the manufacturer's recommended amount of detergent can cause excessive suds. The excess suds can cause the washer to run at a reduced spin speed, which will result in very wet loads.
See also: Why HE High Efficiency detergent is required

Is the drain hose kinked or is the drain clogged?
Make sure the drain hose is not kinked. Straighten the hose for adequate water flow. Remove any blockage from the drainpipe or utility sink. Use the U-shaped drain hose form or hose retainer on the drain hose, and secure the drain hose. See the Installation Instructions for details.

Is the end of the drain hose more than 96" (244 cm) above the floor?
The drainpipe (standpipe) height requirements are: 96" (244 cm) maximum and 30" (76.2 cm) minimum. Your washer will not be able to adequately pump the water out of the washer if the drainpipe (standpipe) exceeds 96" (244 cm). In this case, the water may flow back into the washer. See the Installation Instructions for details; find them by entering your model number in the Manuals and Literature search below.

Is your outlet voltage low?
Check the electrical source or call an electrician.

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1 Answer

GE Profile Harmony Top Load Washer - Won't drain


After more thought, it dawned on me another possible reason. In my case, the washer is draining water, but it keeps cycling the pump on and off, thinking that the pump isn't working properly, and the washer doesn't go into its high-speed spin to eke the last bit of water out. It dawned on me that it could be that the pump is fine, but the sensor is lying, saying there is more water when there isn't.

I looked at the tube for the sensor, and noticed a small blockage of white soft stuff. I disconnected the sensor tube from the tub (in the back), managed to squeeze the blockage out, connected it back up, and now it all works fine (about 5 loads and I haven't seen the pump message)!

So if your pump is draining water successfully, but the washer keeps complaining and refuses to go into the high-speed spin, then perhaps this is your situation as well (or a bad sensor, etc.).

Note that I'm pretty sure the blockage is what ended up ruining my first pump. The blockage matches the color and consistency of the caulk/glue that was used to attach the sensor tube, so my suspicion is that too much was put on at the factory and ended up going into the tube, but not enough to cause problems initially. After several years of use and perhaps a bit of water mineral buildup, it finally became a full clog.

Finally, note that, as you may have guessed from the design of the machine, when you disconnect the hoses at the bottom, there's always a few cups or more of water in the two black hoses and the pump that it can't manage to push all the way to the drain.

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1 Answer

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Clean out coin collector thoroughly. Replace drain pump if necessary. Water will drain if you can place drain hose on floor and let water siphon out.

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1 Answer

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may be a loose belt or a partial blockage somwhere.

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