The Error or the ink light is flashing?
Which number or letter do you see in the Copy window on the control panel?
If paper is jammed, the red Error light flashes. Follow these steps to clear the jam:
1. Press the Start Color button to eject the jammed paper. If it is not ejected, go to step 2.
2. If the paper is stuck near the sheet feeder or output tray, gently pull it out.
If the paper is stuck inside the Stylus CX, press the On button to turn it off. Open the scanner and remove any paper inside, including any torn pieces. Do not pull it backward however; this can damage the sheet feeder. Close the scanner, then turn the Stylus CX back on.
Paper specifications:Paper Type Thickness Weight Single sheets
(plain bond paper)
0.003 to 0.005 inch
(0.08 to 0.13 mm)
17 to 24 lb
(64 to 90 g/m²)Envelopes
0.016 to 0.02 inch
(0.40 to 0.52 mm)
20 to 24 lb
(75 to 90 g/m²)
Use paper that meets your Stylus CX's specifications.
Verify that the paper path is clear.Also confirm that there are no foreign objects that may interfere with paper movement.
If the paper is not fed normaly-->1.foreign substance is lodged in the paper path--you can visually check the paper path.
2.Paper feeding gears are defective-->Visaully check the gears.
3.The paper feed motor is defective -->Replace the PF Motor .
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Ok, I've tried again. If I don't try to "help" the paper along, the paper becomes slightly curled and it won't feed. The On and Error lights are flashing and the Epson Status Monitor software reports Paper Jam
What control panel are you referring to? If you mean the LED where the # of copies is displayed, there is nothing reported.
No offense but this is NO help at all. I am using standard paper. I can figure out how to clear the error and remove the paper. I need to know what mechanically can be wrong and if there is anything I can do to fix it.
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