When paper jams is there a method where one can released something to readily dislodlge the paper. It is very hard not to tear the page when having to pull out the paper.

When you say "release it from around the roller", do you mean that the page looks like it is wrapped around the roller? If so then the fuser will possibly need replaced. Depending on how skilled you are you could try removing the fuser and disassembling it to remove the paper but it may not be possible. if you decide to try be careful not to tear the "roller". It is actually a fixing film, a thin mylar type product with a nonstick surface. It is easy to damage it and then you would have to replace the fuser for sure.

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1) turn machine off or on
2) get a flashlight and look for torn pieces of paper wedged anywhere in the paper path
3) clicking indicates that something is trying to turn but cant because it is stuck
4) dust on a photo sensor
5) broken flag that activated the photo sensor
6) look for turn knobs or release tabs that will let you ease paper out of the machine. Yanking on the sheet with brute force is always a bad idea because the sheet tears and always leaves something behind to get stuck

Hi Try this method

To "Settings/Registration Table"

You can specify the method for restarting scanning of documents when a paper jam occurs in the feeder.

For information on the optional products required to use this function, see "Optional Products Required for Each Function."

1. Press (Settings/Registration) ? [Function Settings] ? [Common] ? [Scan Settings] ? [Feeder Jam Recovery Method].

1. Select [From 1st Page] or [From Stopped Original] ? press [OK].

Details of each item are shown below.
[From 1st Page]: If a paper jam occurs in the feeder, scanning starts again from the first page of the document. [From Stopped Original]: If a paper jam occurs in the feeder, scanning starts again from the page of the document scanning was interrupted.

Your best method of troubleshooting is the manual sensor test as this is a generic paper jam error.

on your sensor tests:

0 = off
1 = on

A = TOP OF PAGE SENSOR
B = PAPER LOOP SENSOR
C = N/A
D = FUSER PAPER SENSOR
E = DELIVERY-TRAY PAPER-FULL SENSOR
F = FUSER PRESSURE-RELEASE SENSOR
G = MEDIA SENSOR
H = N/A
I = MP TRAY SENSOR
J = CASSETTE SENSOR
K = DOOR OPEN DETECTION SWITCH
L = DEVELOPING ESTRANGEMENT SENSOR - CLR
M = DEVELOPING ESTRANGEMENT SENSOR - BLK
N = MP TRAY MEDIA POSITION SENSOR


A-F are paper path sensors - you can toggle them and watch if they change from 0 to 1. If they do, the problem is not in that area.

G can have states from 0-7 each one representing a different type of paper - shouldn't have anything to do with jamming.

hope this helps. probably a tiny piece of paper or toner somewhere. could also be a torsion spring out of position on a flag.

you can pull fairly hard, the printer should release the paper just before it tears.

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toi-i-17

Unplug the power cord and while doing that make sure printer is powered on i mean do not turn off the printer using the power button. When you unplug the power cord than press and hold the power button for 30 seconds. Than release the power button and connect the power cord and then try to print.

try this

1. Turn off the printer.
2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
3. Also open the back cover of the printer if this model has one.
4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
10. see alternative if the problem is still not solved.
    

alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

Clearing a paper jam from the rear door Follow the steps below to clear a paper jam through the rear door.

1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the unit. Figure 1: Removing the rear door
2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all of the pieces of paper from the unit, more paper jams are likely to occur.
3. Replace the rear door. Gently push the door forward until it snaps into place.
4. Press Cancel to continue the current job.

Clearing a paper jam from the front door

1. If necessary, pull the input tray down to open it. Then, lower the print cartridge door. Figure 2: Lowering the print cartridge door
2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the device. If you do not remove all the pieces of paper from the unit, more paper jams are likely to occur.
3. Close the print cartridge door. Figure 3: Closing the print cartridge door
4. Press Start Copy Black or Start Copy Color to continue the current job.