My washer shut off mid cycle, now it won't power on at all, nothing is displayed on the front panel, no lights, the door is locked, it seems to have drained OK. We have water pressure to hot and cold, the drain hose is clear as far as I can tell, and outlet it's plugged into has been tested and works. Any ideas?

SOURCE: not draining

Where is filter?

SOURCE: Why won't the washer drain? Pump appears to be

if this issue is because you hear water in the machine when the tub spins......
thats normal, its called the balance ring
centrifical force, pushes the water in the lid, outward helping to use the sling weight, as a counter balance
its 100 percent normal to hear sloshing when turning the tub by hand

SOURCE: Samsung front loader leaks out the front of

Withe the power 'OFF' remove the lid then find the black hose leading from the dispenser to the plastic tank.. if clogged with detergent then squeeze carefully breaking up the powder then flush through.. if the hose is behind the front panel then this could also be done by removing the door seal fron the front panel for access.. i have unblocked many a times this way with as little taking apart as possible.. Thanks

Testimonial: "Awesome thanks"

SOURCE: Samsung Front Loader wf306law took off back panel

I found MayTag has a full report on this washer. https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/8169153c018494398525729c0057a4d2/$FILE/Samsung_Frontier_Washer.pdf

The part number is DC97-10417A and can be ordered at samsungparts.com

http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DC97-10417A.aspx

SOURCE: Kenmore washer spins but won't drain (model #110.20052993)

It appears your pump has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question