Hi I have a Samsung fridge freezer the fridge is not coolinng and the freezer is not freezing but the motor is going.Regards Maria

Hi Gerardine.
The evaporator fan motor circulates the cold air from the coils thru the compartment. If there is only one evaporator it is in the freezer side. If the fan is not working, no cold air will get to the refrigerator compartment. The freezer may still get cold.
or go to this link and have a read up.
Why is my refrigerator not cooling Refrigerator
or this one.
fridge freezer isn cooling or freezing Google Search

Check the condenser fan in the compressor department. The fan motor is know to fail. The refrigerator and freezer temps will be cool but not cold. I would start there.

Possible bad freezer fan motor. I need more information such as brand and model number

I have a samsung srl3616b fridge freezer. I want to switch the way the door open? Is there s video to show me how?

Hi,

Check out these tips...they can help you figure out what is going wrong with your refrigerator and why it is not cooling

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Refrigerator or Freezer not Cooling or Getting Cold

heatman101

hi it will probally be the lower damper motor .. guy on you tube will be able to help , his email address is under some of the videos .. email him ..

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Hello,

Most times this is a bad cold control, but there are other things to check for. Make sure the condenser fan is working and the coils are not covered with dust. A separated heat exchanger ( small capillary tubing soldered to the large suction line ) can separate from one another and make the fridge run too long. - tape tubing back together. A poor working evaporator fan motor could also make the fridge run too long and freeze - replace the fan motor. An inefficient compressor or refrigeration system could make the fridge run too long and freeze - have a service tech check this out. A misaligned control settings, make sure the air damper and cold control have not been bumped and are out of normal settings. Stuck open air diffusers or air dampers are becoming more and more common for allowing too much air to be blown into the fresh food section and freezing things. On all frost free fridge's the freezer temp air is blown into the fresh food section, if you have "easy" to freeze items ( eggs, veggies in water, etc ) in front of or under where the freezer temp air comes out, they could freeze - store them in a different spot. Doors not closing properly making the fridge run too long is something else to check for.


I hope that this will helpout in solving the problem.....

if you cant hear the motor/compressor running when energised then its likely to be a thermostat fault... but on energising the system if you hear a buzz then a click then its more seriously the main motor... turn off at mains for 5 mins then turn on... this should tell you either way

Hi I have the same problem,
did you get an answer to your question..?

some good stuff on youtube re
samsung fridge freezer help

also samsung diy video help