Acer Travelmate 5620 bluetooth button won't turn on
Hi,
Do you actually see the Bluetooth device in device manager? Normally if it's not turned on it won't appear in device manager. The next thing I can think of is that if the Bluetooth module was not turned on when you loaded the drivers then they won't work.
And lastly the module may have come lose or unseated from the slot. Are you absolutely 100% sure there's Bluetooth hardware on this laptop? Is this built-in or a USB dongle?
If built-in have you turned it on? Acer uses a slide switch to turn Bluetooth and Wireless LAN on and off.
The first thing you probably need to establish is whether the laptop has a Bluetooth module fitted. Plenty of Acer laptops support Bluetooth in some markets and not in others and actually have slider switches to turn Bluetooth on/off but don't have the Bluetooth module fitted.
Does the unit say that it supports Bluetooth on the sticker attached to the front of the laptop? The models that have Bluetooth typically have this listed on these and will also list it on the packaging that came with the laptop that lists its specs. If it doesn't mention it odds are it's not fitted.
Acer laptops have the Bluetooth buttons, but not always have the Bluetooth Module. Check the bottom white sticker for a Bluetooth symbol under the laptop. If you do not see it, there is no Bluetooth. Also, if you press/move the Bluetooth button, and the light doesn't turn blue, there's no Bluetooth module with your laptop (only the button), so your laptop did not come with Bluetooth.
Also, you can add Bluetooth, but you need to be able to take the laptop apart to a certain extent, such as taking off the cover (top portion), keyboard, and maybe the speakers. The Bluetooth should have a 4pin, 6pin, or 8pin Bluetooth Cable connected to a Bluetooth module. You need to purchase the Bluetooth module, and install it, but you need professional help for that.
In case your laptop won't have a Bluetooth module fitted. The switch doesn't mean anything, it's present on all Acer laptops whether they have Bluetooth fitted or not.
You can buy the module as a spare part from Acer and fitting it is easy however buying a cheap USB Bluetooth dongle will be a cheaper option.
Thank You for contacting Fixya.com
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