I think there is a sock of something stuck in between the drum how can i access it

there is a blockage on the outlet from the drum
perhaps a sock or something is stuck in the drain
and the pump will pump for so long them error is detected
and it shuts down

this sock or something perhaps plastic or etc
can get into the space between the washing drum and the outer drum
and cause this issue

you only notice it at certain times filling it up will make the garment float
and then it empties and gets sucked down blocking the outlet

its a job for a tech to take out a sock or some garment
and clean the outlet fully

check your waist at the sink is clear and flows well
and the machines outlet filter ...

you may have a sock stuck in between the drums
rotate the drum when it becomes stiff you stop then take out the lower paddle by pulling it
you may now see the sock

Socks and alike stuck in inner drum can be removed easy by taking off the bottom sump hose ,this will let you see where sock is perhaps/failing that you could remove the heater element,giving a bigger picture in within the drum.......Good luck.

If there is no removeable cover on washer, then you have to remove therear half of the cabinet to gain access to the drum etc.

hi
it sounds like there is a sock or something simular stuck between the drum and tank,the paddle is removable which may help you hook out the item,if you grab the drum paddle from the rear and pull it towards you it will then lift up,once you have removed the offending item,you just line up the slots on the drum with the pegs on the paddle and push towards the rear of the machine and you will here a click,this means the paddle is secure.

I'm guessing, what with this having been posted nearly a year ago, that this has been resolved, one way or another, but I thought I would post this solution for the benefit of others:

We had this same problem, where water was flowing out from underneath the detergent dispenser. The problem we had was a blockage between the dispenser and the drum, so after taking the console and door-panel off the washer, I removed that black tube from the dispenser to the drum and pulled out the matted-up sock which had somehow made its way there. Good luck!

Check the belt and see that it is not worn down, kind of like a fan belt on a car. You may want to replace it anyway. next, the motor be be loose from the frame it is fastened to. Feel the surface of the drum for any grooves or worn places. There may be build up of debris. You can take off top of dryer to gain easier access to the drum.

First, take off the top of your dryer. Use a screwdriver to pry the top up in front, then it's usually held on by some swing metal hinges on the back that simply come off by themselves as you rotate the top of the unit up and back. Then, you should be able to see all the screws and metal brackets holding the front of the unit on, remove all of these and you should be able to pull the front off. It may be necessary to unplug some of the wires when doing this. Then you should have full access to the front lint filter section on the door, and the fan section underneath the drum. The fan and the drum spin together, so if the sock is stuck in the fan that will also stop the drum. Good luck

Look at the bottom of the front panel. There on either side is a philips head screw. removing these will release the front panel. the upper part may have spring clips to the top. clearly it is nearly impossible for a sock to get stuck in the pump as the water drains out through all them tiny holes in the drum. look for a broken belt. there should be two of them. the motor is in the left front portion of the washer and is spring loaded to push out from the center.

take the heater out it will be stuck round that or wraped round the front of the drum u may be able to get @ it if not im afraid u will have to split the drum to get it out if u r not an enginer i would not attempt it good luck