My Lumix FS15 was repaired under warranty in Octoer...the same fault has recurred..what do I do?

You can't. it is cause by something blocking the gears or the lens being knocked to the side. Here is the online service form


http://www2.panasonic.com/webapp/wcs/stores/servlet/RequestCenter?storeId=15001&catalogId=11017

Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Lens errors are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ... Unfortunately, many cameras that fall prey to this can only be corrected by professional repair. But, here are some things that you can do that may correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty, they're worth a try.

Hello

The problem is that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair center for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

Hope the advise is useful. Please do not hesitate to let me know if you need any further assistance.

Regards
Andrea

Hi,

If the unit is still repairable, why not send it for repair to panasonic. Please try below link

Panasonic Lumix

the best answer.. very carefully...
becarefull with replacing your screen, if you don't have the right precision tools and other equipment you might further damage your camera
Free quote for this repair at:http://www.teleplancamerarepair.com/manufacturer/repair-camera-model-problems.asp?mo=680

Hi,

You can download the complete user manual by clicking this link

• You'll require Adobe PDF Reader installed on your PC to view this manual. If it is not already installed on your PC, download it free from: http://get.adobe.com/reader/

Hope this solves your problem. Thanks for using FixYa

You can download a copy to your computer from the support section of the Panasonic web site.

In the menu, under picture quality, you can choose from a variety of quality settings.

Have you tried manually trying to pull out the part that is pushed in?