Hp 2420 vrtical line in page
Hello,
This issue can be due to fuser. I am sure you have changed the toner cartridge.
To confirm its a fuser issue, please perform the following:
1. Try printing a configuration page from tray 1, pull the top cover, as soon as the media is 60-70% inside the printer.
This would stop the paper before reaching the fusing assy.
2. Remove the paper and check if the line exist.
If exists, fuser is not faulty.
If it does not, then transfer roller, laser/scanner assy is faulty
- If fuser is faulty, perform the cleaning page as following
1. go to configure device > print quality > create/process cleaning page
perform cleaning page 5-6 times, however, if the line is due to fuser, then fuser needs to be changed.
Let me know the next update.
- Nikhil
It worked!!!
Thanks!
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