You can download a free DVD player to play the DVD to see if it can't work. If it still won't work, then maybe it is the issue of DVD drive machine or the DVD disc file problem.
The newer dvd's often won't play on older machines. The easiest solution is to download and install the VLC Media Player. The VLC Media Player is an open source free player and can be downloaded here.
Hope this solves the problem.
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Hi Jarrett622. Thanks for the quick update. I forgot to say that it does not recognize a dvd. It's as if there is nothing on the disk tray.
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