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It appears that on this television you can only adjust the picture size when you are using the twin picture feature. You must adjust the picture size with your other remote control. Since I do not know whether you are connected to a cable box or a satellite tv box or a blu ray player or a DVD player I cannot be very specific. On your other remote control you should had an hd zoom button, aspect, format, ratio, #, or etc. Those buttons change the picture size. The other factor determining picture size is the resolution the equipment connected to your tv is set to. This tv supports 1080i but you should also try setting the connected equipment to 720p or 480p or 480i. Also the connected equipment may be connected to your tv in two places so make sure you are on the correct selection using the tv video button on the Sony remote.
Change your Display Format (widescreen mode) . You're using ZOOM. Press FORMAT on the TV remote control to cycle through the available display formats.
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