Call the customer service and tell them and they should be able to either change the password or let you change it or change number then it is the last four digits of your phone number. just dial *611 and follow instructions to speak to a representative.
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A general solution that worked for me the other day...go into the website and change it there. If your phone is locked up, that is your only solution besides calling your provider (from a different phone) for live technical support to bypass that password and set up a new one.
If it's just the voicemail the website should do it..
Enter the menu, select settings (4,) phone settings (3) security (3) and enter in your password (which will default to either 0000 or 1111 I believe) then select lock (3) and chose the lock now option.
Try using the last four (4) digits of you phone number. Hope this helps and please remember to put a good rating on this post.
If this doesn't work try this:There's good news and bad news. The good news is that you might well have forgotten that the default password on the phone is either 0000 (that's four zeros) or 00000000 (that's eight zeros). The bad news is that if you've changed it to something else and that's what you've forgotten, you might well need to take the phone in to a service center to have them help you break it back open.Please remember to put a good rating on this solution.
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