I have a Whirlpool very much like yours.
If you want to remove the dispenser from the agitator, you must pull up on the dispenser. It doesn't just pull up easily, you might have to pry your fingertips under the lip of the dispenser and pull hard. If you don't want to break your nails, ask someone for help.
Good luck and ask again if this didn't help.
It just pull up. using 2 hands move side to side while pulling up. then take to sink and using warm water and a old toothbrush clean. rinse by shaking water out. you may have to repeat several times the process.
good luck to you.
SOURCE: Fabric softener not draining during rinse cycle
What type of water hoses are hooked up to it? If you have the flood safe hoses with the check valve in them then there isn't enough water pressure to distribute the softener.
SOURCE: Fabric Softener Won't Dispense
The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.
SOURCE: Dispenser still full of water and fabric softener
hiya
this could be caused by a faulty cold inlet valve if the detergent is not being taken away. however if the detergent iis being taken away then the valve is working ok as it fills the compartment with water lifting the detergent out and into the washing machine.
hope this helps
please dont forget to rate the helpfulness of this reply, thanks kj
SOURCE: fabric softener dispenser no longer works on my Bosch
Remove soap drawer completely from washer, and thoroughly clean all parts of it, paticularly the conditioner compartment..
Get a piece of stiff wire, and make a right angled bend in the end of it, then poke the wire into all the holes in the top of the soap drawer compartment to clear any possible blockage.
This should solve the prob.
Please rate my solution.
Thankyou.
SOURCE: Fabric Softener Dispenser won't drain
It appears your dispenser's door latch solenoid has failed in this instance.
For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...
FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.
PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.
If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.
Anything too complicated or beyond your scope should be handled by a professional.
If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question
Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.
When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.
If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.
If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.
If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.
Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.
To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.
Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.
Hi,
Here is a tip that I wrote about what I found out about the fabric softener not dispensing into the washer...
Fridgidaire Washing Machine Fabric Softner not going into washer
heatman101
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