Maytag MFI2568A Side by Side French Door Refrigerator Logo
Anonymous
Anonymous Posted on Feb 21, 2011
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Water and ice cube dispenser working fine, crushed ice not crushing. 26 cuft side by side model MZD266SHES

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Charles T Nevin

Charles T Nevin

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  • Master 4,070 Answers
  • Posted on Feb 21, 2011
Charles T Nevin
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You have a solenoid switch which switches the dispenser back and forth from crushed to cube. It could be stuck or not working or the parts connecting it could be disconnected or broken. You will have to observe to see if any parts are moving and if any noise is coming from the solenoid. Crushed ice is the default position and the solenoid is energized to cube ice.
Remove the dispenser cover by gently prying starting at the bottom going round and round a little at a time to prevent from breaking it. When it's off the screws will be exposed to access the other components.

Testimonial: "Wow! Thanks for the instant answer. I'll take it apart and see where the problem is. Does the rotation direction change to make crushed versus cubed?"

  • Charles T Nevin
    Charles T Nevin Feb 22, 2011

    On most the solenoid moves the crusher so the ice passes through it and gets crushed. It does not reverse the motor.

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