Whirlpool Duet GHW9150P Front Load Washer Logo
Anonymous Posted on Feb 23, 2011

I have F2 code and need to clean out the drain pump filter. How do you get the front panel off?

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  • Whirlpool Master 2,605 Answers
  • Posted on Feb 23, 2011
Anonymous
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Hello,

Welcome to FixYa.

This is a general remedy for most Whirlpool made front-load machines, such as Whirlpool, Kenmore, Maytag, Amana etc. The "Sd" or "F2" is the same as F21 on most Whirlpool washer's and indicates the machine has detected too much soap or a obstruction in the drain process.

Chances are the pump itself is being obstructed by debris or some other foreign object as opposed to being faulty, although the faulty pump can`t be ruled out...yet.

**This is also the reason for a no spin & the "suds" message if applicable**

Here`s how to check it and clean it...


**Turn off the breaker at the service panel or unplug the washer from the wall socket...safety first**

1) locate the screws in front at the very bottom of the panel below the door and pull the panel down and forward until it is off. They will be either 1/4" hex head or #20 torx head screws.

2) You will immediately see the drain pump in front of you with a large removable filter. ( **see image below...this is were a wet-dry shop vac and towels come in handy, also the use of the removed panel as a catch pan is beneficial...but you may still get wet )
I have F2 code and need to clean out the drain - b3f3b21.jpg
3) Turn it counter-clockwise should allow you to remove it and inspect it and clean it out. Make a good thorough inspection inside the pump as well not just the removable filter.

4) Re-insert the filter and before placing the panel back run a test rinse/drain cycle to inspect for leaks and to verify the unit drains and spins now.

( If the problem still exist`s the Sd or "F2" or "F21" will re-appear. If so you`ll need to check the hose/rubber bellows from pump to tub...back-flow ball...for other obstructions ).

5) If all appears OK after your efforts, well your efforts paid off...pat yourself on the back. You just saved yourself potentially a couple hundred bucks !

Now You should be good to go. Re-attach the lower panel and you`re back in business.

**NOTE: if this still fails to remedy the Sd, F2, F21 or if it returns immediately during the next drain you may require a pump unfortunately...part # 280187 available at "searspartsdirect.com" "repairclinic.com" etc.


**This however can also be caused by the back-flow ball inside the bellows which connects the tub to the pump. There is a large clamp which secures it to the tub, but if you remove it to clean out all the dirt built up inside, make sure you get it good and secure when putting it back.**
02d1e9d.jpg
Let me know how it goes and if you require further assistance. Thanks for choosing FixYa. Please take a moment to rate the solution provided for you here today. Good luck

  • lightningvau Mar 14, 2011

    WOW, Thank You so much for this advice, I went downstairs and followed the steps and cleaned out the filter, lego, lint and a jewel where found, and now the machine is working again!

    thanks
    tiffany

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It won't drain or sometimes it drains slow.The F2 code will appear or the Suds code will show up.

The drain filter is blocked and needs to be cleaned. Unplug the machine or disconnect power then remove the three screws attaching the bottom of the lower front access panel and pull the panel down and off. Once the panel is off, you'll find the drain filter attached to the drain pump.

jahn27_460.jpg

Place a container or a piece of towel
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jahn27_461.jpg

Also take a moment to inspect the drain pump impeller by reaching it in with your finger and turning it. The impeller should turn freely. Otherwise, replace the drain pump.

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