Jenn Air bottom freezer, french door refrig. Freezer is good, but refrig is not cooling properly. Veggie crisper drawers (closest to bottom/freezer) are cool, but main compartment not. The inside edges of french doors, when opened, are HOT...feels like something is heating that part. Unscrewed light bulbs thinking maybe they were staying on, but same.

There is a control on refrigerator that controls the amount of cold air that is directed from freezer to refrigerator section. Locate that control and lower the amount of cold air going into refrig.

Make sure the freezer drawer and the refrigerator door are shutting properly. Sounds like air is getting in causing the frosty crust. Also be sure to reset the controls back to the original mid-way settings and allow a day or so for it to balance, if you have turned the fresh food compartment down to a lower temp it may cause a similar condition.

thermostat has failed i'd say..its not turning off at the requested temp.

Hi rdiorio.
you could have one of many faults, either thermostat, compressor or if electronic maybe that have failed. If the Thermostat starts to fail it can produce eratic readings which freezer the chiller part of cabinet, then it can fail completly. What ever you do remember 240 Volts kills. Use a qualified person when dealing with electrics... Cheers

Most fridges have crisper drawers that have a selection lever on either the front or side of the drawer that allows you to select eiher veggies or meat. Veggie setting is supposed to keep the crisper drawer warmer, while Meat setting makes it the coldest possible.

If you don't have the selector slide levers, I would suggest you use the highest possible crisper drawer available, as the lower in the frdge compartment you go, the colder the air will be. That should resolve the problem you're having, other than lowering the fridge temp setting slightly.

You might notice a cold air exchange vent next to your crisper, which supplies cold air from the freezer section into the fridge section, so that could be contributing to the colder temps in the crisper where you keep your veggies.

Hope you find this Very Helpful and best regards!

remove both crisper pans and check the return are duct opennings. next check if there's a built up frost/ice on the rear wall of the frzr. is you frzr fan blowing air? if so, there's a small window inside the refrig's freshfood side back wall towards the cieling, make sure that's open.the cover should snap off. if window/damper is open, go ahead an pour hot water down the return air ducts behind the crisper pans. they look like grill slots in one or both coners

Shut the air flow into the crispers if you can. If not, turn the refrigerator temperature warmer by just a few degrees. The air into the fridge from the freezer is channeled into the crispers.

Pull out your WIDE-N-FRESH Deli Drawer at the bottom, and when the lid automatically raises look to the right: you'll find a sliding temperature controller that most likely is all the way up. Slide it down towards the bottom and this will cut back on the cool. Worked for ours!

sounds like you have a defrosting iss\ue here, ther is aduct on the left sideof refig wall perhaps 3/4 the way down usually behind one of the crispers its frozen over with ice not allpwing fresh food air to properly circulate, l;ook to the bottom of your freezer on the back wall is there ice on the panel?? if so your not deforsting properly there satech sheet underthe kickplate showing basic wiring and trouble shoooting guide as well

You have a control board issue and should call out a tech. to do the repair. If your still with in your 1st year of purchase then Whirlpool should pick up the charges of part and labor. The tech. will need to be Whirlpool warrenty certified.