My closed caption on my new dynex 26L 150A11 will not turn on. I have followed all instructions in the book. I need the cc. any one have an answer? thanks cosycat
Hi,
There are several possibilities here so you will need to work with me to resolve this problem. In order for Closed Captioning (CC) to work, you need to make sure the CC settings are correct on the TV, and then make sure they CC is switched on. In addition, if you are using a cable or satellite receiver box, CC also needs to be switched on for these "boxes".
It's easiest to start with the TV. Please make sure you have done the following:
1. Check the Closed Caption settings are as follows from the TV on-screen menu as follows:
a) Press the "MENU" button on the DYNEX remote
b) Press the RIGHT arrow twice to highlight the "SETUP" menu
c) Press the DOWN arrow once to open the "SETUP" menu
d) Press the DOWN arrow twice to highlight "CLOSED CAPTION"
e) Press the RIGHT arrow or the "ENTER" button once to open the CLOSED CAPTION MENU
f) Make sure the Closed Caption option "CC MODE" is set to "ON". This can be changed using the UP/DOWN arrow keys to highlight "CC MODE" and using the LEFT/RIGHT arrows to switch between off and on.
The "Basic Selection" and "Advanced Selection" settings are for analogue and digital closed-captions respectively. In addition, the "Options" sub-menu can be used to change the size and style of the digital closed captions (Advanced Selection). All three of these options should eventually be set according to your personal preferences, but for the purposes of making sure it is working, I suggest you set them as follows:
Basic Selection = CC1
Advanced Selection = Service 1
These options are the basic settings which will display only the spoken dialogue of the TV program.
g) Press "EXIT" on the remote to close the menu and return to viewing mode.
2. Press the "CCD" button on your Dynex remote control. This can be found in the bottom right-hand corner of the remote. Each press of the "CCD" button will cycle the closed captions between ON and OFF. (CCD means Closed Caption Display)
3. Check the Closed Captions are displayed and then adjust the Basic and Advanced Selection options until the type and appearance of the closed captions are how you like them.
If you have done the above and still cannot get it to work, please let me know whether you are using a cable or satellite receiver and the brand/model number. I will then be able to assist you further.
Regards,
BElectric
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