1 is usually for pre-wash, 2 for washing powder and fabric softner goes into the section with the level indicator should be small square section with removable top.
Hi from retired Englishman in SW France,
A quick way to find out which tray is which is to pull the detergent drawer out just so that you can see into it. Start a pre-wash and see where the water runs in, then advance to the main wash and observe. Finally start a rinse cycle and where the water goes in is where the conditioner/softener goes ;-0)
In a few cases I have come across the pre-wash tray shares with the conditioner/softener part but the pre-wash powder goes in the front and the softener in the back.
Cheers,
John C
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