1) create a new gmail account on the computer.
2) call your cell phone with a different phone.
3) answer your cell phone then hit the back button and it will take you to the home
screen.
4) turn on wifi so it can do data and voice at the same time (remember that the phone is still connected)
5) go to Settings -> Location & Security and disable lock pattern (you'll need to
enter to correct pattern previously set)
6) go to Settings -> Accounts & Sync and click "Add Account" and add your newly
created Gmail account.
7) hang up the phone.
8) turn the phone back on, at the lockout screen, enter your new Gmail account info
and it should let you back in
9) once the phone is unlocked, you can go in setting and remove the newly added Gmail account and keep the old one.
You can also try calling the phone and answering it then once answered, select the soft touch key in the bottom left-hand corner (looping arrow) which is the "back key". You can now navigate through your phone as though it was not locked. Go into your settings and begin following the directions linked in the above thread.
Try resetting your google account password by going to https://www.google.com/accounts/recovery
Then after you have reset your password on a computer, try the password on your phone.
If that doesn't work try this:
Have someone call your phone. Answer. Leave the call connected. Push the "back" key over and over (NOT the home key) while leaving the call connected. Keep the keyboard retracted.
Go to the home screen, go to settings, google account, add another google account, sign in to that--- (must have wifi connected, as you're trying to communicate with the google servers while you're on a phone call-- it will prompt you to turn on wifi if you forget)-- then end the call, and go back to the lock screen. This time, I use the google account that u just added.
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