Sony BRAVIA  KDL-40XBR2 40 in. LCD HDTV Logo
Posted on Mar 06, 2011
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My sony LCD tv bottom third of the screen is several shades darker the the rest of the screen. Also at time there are vertical lines in the shaded area of different colors.\r\n The TV is only 2 years old - what can I do, if anything? Model kdl32l4000

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Anonymous

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Sony is a great company. They care about their public image, which is more than I can say about most of the TV manufactures out there. The first thing you need to so is call them. The number is in your service manual.

Your TV is an LCD and the LCD panel is losing the "Timing" signal at the point were the distortion begins on the screen. This is caused by an internal connection becoming weak. The LCD panel can only be replaced to resolve the problem. This is expensive! Sony, if approached correctly (don't yell or curse) may help you with the bill. They may cover parts or labor... best case, they cover both! It's best to try... this is the only company that I know of that helps out like this. I have witnessed it several times!

I wish you luck and best wishes.

Henry Thomas

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  • Posted on Mar 06, 2011
Henry  Thomas
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Since you are not a tech take the tv to a tech so that it can be reprogramed.the tech will go into the microchip menu and reprogram your tv.

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no u cannot do anything on ur own u need to call an expert,
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