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Your keyboard has a factory defect. Return it to the store or manufacturer and let them give you a new one.
If you waited to long and your warranty has expired take it to a repair shop. There is nothing else you can do...
Been years since I had an RD600 but I do remember it happened to me once or twice.
It was either the SPLIT function...with one of the volume sliders down, or MIDI channel. Sorry not much of a solution...hopefully this will jog your memory into experimenting with some of the RD's functions: split/transpose/MIDI etc
Likely one of the cables to that manual has either oxidized contacts or come loose. This could be at either end of the cable. With it in "failed mode", try wiggling the cable(s) going to the upper manual and the problem MAY show itself.
You hold down the function key/button and then use the PIANO keys with the "tempo" shown above them.
In that section of the keyboard, the C# key raises the tempo and the C key lowers it. You can also use the numbered keys in that section to dial up a particular value. Hold function down and strike the numbers you want then release the function key/button
I don't believe there is an adjustment for loudness of the metronome other than the overall loudness of the piano..
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