It depends on how you have the box hooked to the tv, is it via cable (co-ax) connection or rca (red yellow white) cables ? You may have the audio hooked wrong or it may be a blown input in which case switch to a new input on the back of the tv (possibly the one you used for game systems). If ur using a co-ax connection from the box try rca cables and if ur using rca try co-ax. If none of this helps call ur cable provider and tell them the box doesn't have any audio and u know it's not ur tv. Usually they will come fix it 4 free and try n educate you to what went wrong.
Tries tv and cable box unplug,replug it back like about an hour.For the tv resetting itself and the cable box to upgraded it softwares.Go into the tv menu go to Audio SETUP.Go down to audio ressetting,these steps should solved ur problems,but not call ur cable companny replaced the reciever box,it have problems.
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