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Posted on Mar 23, 2011

When ever I try to print on my Canon iP3000 I get this message - Document printing cannot be executed because the paper output tray is closed. Open the paper output tray. Printing will restart.

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  • Contributor 252 Answers
  • Posted on Mar 23, 2011
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Joined: Jul 25, 2008
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Jilar,

Is the front tray down? That is the document output tray and it will detect an error if it's not down.

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I receive the following message on the PC display: "Document printing cannot be executed because the paper output tray is closed. Open the paper output tray. Printing will restart". I want to mention

The blinking is just an attention light so there's nothing to worry about that. Try adjusting your paper tray to the paper size you are about to use. Or try checking the duplexer panif its positioned properly. Hope this helps.
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Canon Pixma i4300. Front output paper tray pounced on by pet cat. Closed it up and opened it again When I try to print I get this message: "Document printing cannot be executed because the paper...

If you can remove the tray - have a look at it and it should come out without much force by pressing on the sides. If it comes out you may see the sensor inside that maybe is bent up and is not registering that the tray is open. If you see it you can bend it back down. You can also shoot canned air(with the tray in the out position of removed from the machine) and a piece of debris may come out. Use short squirts or the can gets very cold. All the office supply places and computer stores sell the cans of compressed air.

If none of the above helps, you can always communicate directly with Cannon at:

http://usa.canon.com/cusa/office?pageKeyCode=contactUsLanding

I have found them to be very helpful. Good luck..............................Pete
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I have Canon pixma MX310 and I just trying to set it up.I'm trying to print and there is message open paper out tray.What is that mean and how I can fix it

The printer will not print as long as the paper output tray is closed.
  1. Open the Paper Output Tray (2).
    Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

  2. Open the Output Tray Extension (3).
    Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

  3. Adjust the position of the Paper Thickness Lever (4).
    Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on any other type of paper.

t_0123.jpg
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Slap the printer with your right hand from the right side of the printer.This process always solves the problem. I did, it worked
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Just fixed this problem on mine. Need to remove the covers, watch these 2 vids to see how..
http://www.youtube.com/profile?user=martop49#p/u/1/iQdHDR6po80

Then on the right side where the on switch is, near the hinge is a little switch with 2 yellow wires, it's probably broke. Pull the 2 wires out and solder or twist them together, then put everything back together. It will now assume the door is always open. Jobs a good'n :)
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Apparently a solution has already been posted here: http://www.fixya.com/support/t345435-ip4300canon_printer

The author provides instructions on opening the printer and gluing the sensor into the "open" position (assuming that the sensor still works).
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