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Posted on Mar 24, 2011
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Every time its gets to 62% is says an error with (8002F997) ive tired the method by swiching the media sever to disable but that didnt work. what eles do i do

  • Anonymous Mar 24, 2011

    for an update?

  • raziq
    raziq Oct 09, 2015

    i did that but at that stage i cant use my controllers it stops at 56% and tells me to restart

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  • Posted on Mar 24, 2011
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Error code "8002F997" means your PS3 is having issues updating your system software directly via internet. As a workaround you'll use external storage media, such as a USB thumb drive, to transfer the software to your PS3

1. Requirements

- A USB cable (not necessary if using a USB thumb drive)
- A PC with Internet access
- Storage media or a USB Mass Storage device such as a USB flash drive

2. Downloading and saving the software

- Plug in your USB drive to your computer, and create a folder on the storage media in which to save the update data. Create a folder named "PS3" on the storage media/USB device. Within the PS3 folder, create a folder named "UPDATE".

- Download the update data from

http://dus01.ps3.update.playstation.net/update/ps3/image/us/2011_0310_91ee193a2fa921a6fce780fc40236e3b/PS3UPDAT.PUP

and save it in the "UPDATE" folder.

Note:

Be sure to save the update data as noted below. If the data is not saved in the correct way, the PS3 will not recognize the update data. The folder name must be in all uppercase letters.

-> Location: Save in the "PS3" folder > "UPDATE" folder
-> File name: Save as file name "PS3UPDAT.PUP".

3. Updating the PS3 software

Note:

Do not turn off the PS3, or remove the USB drive, during the software update!

- Insert the USB drive/storage media into the PS3
- On your PS3, from Home Menu (second icon from the left) -> System Update ->Select [Update via Storage Media].

The system automatically searches for and finds the update data saved on the storage media or USB device.


http://us.playstation.com/support/systemupdates/ps3/pc_update/index.htm

  • raziq
    raziq Oct 09, 2015

    i did this and it stopped at 56% and tells me to restart the system

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Do you actually mean 8002F994 or 8002F997?

8002F994 - To many people downloading the update just sit back until the morning
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Because I found nothing of this error. Please check and let me now if it really is 8002F99.
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Hello, this error signifies a XMB update error. Many people with FW updates suffer from error 8002f997. A easy and simple, but also time consuming way of fixing this problem, is to backup and format your HDD and then re-install the update.
Here is a step by step guide on how to format the HHD.
Firstly, when on the main menu Go to settings. Then scroll down to system settings, you will see a option stating "Format utility" Go onto that then select the option Format hard Disk.
Any further questions please feel free to ask. Thanks for using fix ya.


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