Error message "push output tray

To re-attach the output tray long piece on the Ricoh SP C360DNw, follow these steps:

1. Turn off the printer and unplug it from the power source.
2. Locate the output tray and the long piece that needs to be re-attached.
3. Align the long piece with the slot on the output tray and gently push it in until it clicks into place.
4. Turn on the printer and check if the error message has disappeared.

If the error message persists, try removing and re-installing the paper tray to ensure that it is properly seated. If this does not resolve the issue, there may be a problem with the sensor or other internal components of the printer, and it may require professional servicing.

Jilar,

Is the front tray down? That is the document output tray and it will detect an error if it's not down.

Photo tray problem

' Lift the output tray up and verify that the photo tray

' is pushed in until it stops, then lower output all the

' way down. Press OK button on the printer to

'continue printing

HP Photosmart C7280 All-in-One Printer

1. Turn off printer.

2. Pull out paper tray and photo tray

3. Remove output duplexer (on back of printer)

4. Open input sheet feeder (on top of printer)

5. Open cartridge access door. (Basically lift up control panel and scanner section of the printer)

6. Turn on printer (Power button on now raised control panel)

7. Printer may display message "Performing printer alignment - Do not interrupt"

8. Wait for a few minutes until printer stops making all setup noises.

9. Close cartridge access door, close input sheet feeder, replace output duplexer, insert paper trays

10. Do a test print. All should be fine.

1. lift the paper exit tray

2. lower the paper exit tray again 3. press the select button 4. Resend your print job to continue.

The tray above it where papers come out must be all the way down. In cannot be inclined at all.

kknjhinklo

When nothing worked, I reexamined the trays, and there is a small plastic hook about half an inch long under the left side of the D7460 output tray. The tray below had a small hole. So I clicked the two together, and the printer started printing. Probably like many of you I had elevated the output tray as the printer spews onto the floor. Apparently it needs this connection. So much time lost....

I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.

The problem occurs when the paper tray is pushed down too far and 2 flimsy stop tangs on the backside of the tray hinge break off. The one on the left side contacts a microswitch, pushing it forward , signaling the printer tray is open. When the left tang breaks off, there is nothing to press the switch. You can try bending a paper clip in a fashion that hold the switch forward.
OR (the following will probably void your warranty)
Unplug the printer
Pull out the envelope tray on the bottom.
Set the printer on its back
Look just behind the bottom of the tray door from the underside
There are 2 wells on the underside. The front most wells are more square-shaped.
The 2 wells behind the are irregular-shaped. These 2 have the cover release tangs. Take a long, thin #1 flat blade screwdriver and push them outward toward the sides of the printer to release the 2 inside catches.
Next, push the screwdriver into the 2 rectangular release holes on the bottom sides of printer (beneath little arrows) to release the side tangs.
Next, release the rear tangs in similar slots in the back of the printer.
Gently lift up the cover. Lift up the electronic module on the left side.
The output tray wicroswitch is the black one on the bottom of the electronics module fix it in the upper position with either a small zip-tie or good electrical tape (the top one signals that the top cover is open to expose the ink cartridges, leave it alone).
Carefully reassemble the printer, hopefully it will work.
Remember to open the tray when you print as the preventing switch is no longer functional.
Good Luck.

Hi, there must be an actuator of the output tray sensor.It is placed above paper tray, just in place when paper exit from machine.Try to clean sensor,or to place actuator in proper place-pull it down.Also,maybe is actuator broken.