Hi My HP deskjet 930c is printing only in black and will not print colour. I have checked that the colour box is ticked in set up and that it is not set to grayscale. I have also checked to see if it will colour from various programmes, but it will not. When I do a test print at the printer itself, it is printing colour fine. Hoping you can help solve the problem. With thanks Geoff

Check in printer properties., mught be you selected as print in gray scale or black & white., there select print in color mode..

Hi and welcome barry_nel450 !

Under Windows 7:
Select the file you want to print and click on " print " . A window opens : click on " preferences " \
" features " " print in gray scale " . Click now on the arrow next to" high quality" and select
" black ink only " .
Under Windows XP :
Select the file you want to print and click on " print " . A window opens : click on " preferences " \
"paper/qulity " and check " black and white " .

Don't forget to click on " apply " when done in both cases !

Best regards ,
Fanaudi .

Under your printer preferences there is a way to print gray scale. SO even if your image is in color, it will print black and white. Every printer interface is different, but when you go to print, there's usually a properties or setting button that will bring you to another page from the initial print menu. here is where you would choose gray scale.

If you try for black with only a color cartridge, it'll come out a dark green or blue color. Or on some cases, it will tell you it's out of black and you can't print. Most HP printers need at both cartridges in the printer for it to print.

Hi

please check expire date on color cartridge


in case i had help you pls vote me

If color is coming out gray then you may have grayscale selected in your print settings. If color is just missing, check to see if the tape on the back and bottom of the cartridge has been compelety removed. If that is not it then run the head cleaning. If that doesn't correct it, then you just got a bad cartridge.

please printer driver setting .. give a print ...select your printer and go to printing preference then go to color tab check for any setting like print in color in gray and print in color ....... select print print in color ......and try ....

check printing preference on color tab.

Have you made sure that the plastic strip covering the cartridge is removed? Also, are both of the cartridges installed? Mine won't print if both aren't installed. Next, you might want to check that (in printer settings) your printer isn't configured to print pure black/greyscale. Otherwise, check the HP Site, they have walkthrough guides on how to print tests directly from your printer. Hope this helps. BurntLime

I have solved this issue on other printers by going to the Control Panel, clicking on Printers and Faxes and right click on the printer icon and select Printing Preferences. Most will have the option in the basic or advanced view to select black ink only, this may also be an option in the Paper/Quality tab.

HP Deskjet 450 and HP Color Inkjet cp1160 and cp1700 Series Printers - How to Print with Black Ink Only Follow the instructions below to print with black ink only.
NOTE: HP Deskjet printers use all the primary colors, Cyan, Magenta, and Yellow, to create shades of gray when Print in Grayscale is selected in the printer driver and the Black only option is not available or not selected.

1. Click Start , Settings , and then Printers . In Microsoft® Windows XP, click Start and then Printers and Faxes .
2. Right-click the printer icon and in Windows 95/98/Me, select Properties . In Windows NT 4.0, select Document Defaults . In Windows 2000/XP, select Printing Preferences .
3. Select the Color tab.
4. Select Print in Grayscale .
5. Select Black only .
   NOTE: If the Black only option is not available, download the latest printer driver from the HP Web site. Click here to go to the HP Support and Drivers page.
6. Click OK to save the changes and close the window.
7. Print the desired document or graphic.