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When dispensing ice rubber flapper on door must remain open to make dispenser operate, this causes excess frost etc. if you force flap in closed position dispenser will not work .
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Without knowing the brand and model # I can offer the most common solution.
On most "pass the ice through the door" models there is a flapper door where the ice dispenses. The spring which holds this door closed when you are not dispensing ice becomes weak allowing the flap to stay open jsut a bit. This open space will create an ice dam in teh dispenser thus not allowing the ice to dispense. The repair is generally made by replacing the flap assembly.
you are still not getting a seal on that flap. It sounds as if it may be warped. THe reason the frost and ice is building up is due to the flap not sealing there isn't any other reson for your problem. Good luck on your repairs
Try to take some ice from the dispenser. Remove the glass and open the freezer door to look down inside the dispenser chute and see if the trap door has re-closed. If it remains open warm, humid air will enter the ice bucket and gradually freeze the cubes together. Trap door remaining open is generally caused by a rusted electrical coil which pulls the door open electrically then sticks, unable to re-close. Coil is located behind the panel that operates the dispenser. Relatively easily accessible.
The flap door where ice is dispensed is warped letting warm air into the freezer causing the frost build up. You must replace the flapper - a $5 - $7 part but not too difficult to replace. I find the flapper last only about 2 years and frost problem reappears. Forget about a "weak heater".
You have a Mechanism delay come out. it holds the flaper open and close it slowly. is the end with the arm on it broken you will have to disassemble the dispenser front to get the new one back in... let me know Thanks
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