HP C6100 all-in-one - won't print Word documents - only get a blank piece of paper. Will print documents from other programs, off the internet, etc.; just not anything that has been created in Word
Re: HP C6100 all-in-one - won't print Word documents -...
I have found that if I save my document as a pdf that it will print. I am not sure why this has happened, but it didn't start until we upgraded to Word 2010.
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open up the document you are about to print selct the file option from left hand corner then from drop down list in the page set up select the peper size from the drop down list you should see a list of paper sizes to print in
hope this helps
Perhaps this is a characteristic of the document being printed: Manual paper feeds in addition to the automatic paper feed characters? Use the word processing program matching the document to remove the unwanted paper feeds.
Before you print, look at the print preview. If it shows your document, then the problem is with the printer. If the page is shown blank, the problem is different. Check your Print dialogue screen (File menu, then Print to see the dialogue screen) . have a look what you have selected under the item Page Range. I believe you have clicked SELECTION without actually selecting anything on the document.If that is the case, undo it by clicking on another option Best of luck
HI there make sure that the paper tray guides are fully against the paper also try sending the job through the manual feed to see if you get the same problem. If you do not then it maybe that the paper cassette separation pad is worn and will need replacing. If your model has no rubber pad at the front of the cassette then you will have a metal hold over one corner of the paper make sure that when the paper lifts that the paper sits under the silver (Dog Ear) as this acts as a separator.
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