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The Copier Scanner is failing to initialize or find home position. The printer will have to have the Scanner replaced by an Authorized Hewlett Packard repair facility. The printer may at times "freeze" or "hang".
Contact Hewlett Packard for possible Warranty repair. See Link Below
Hello, The scanner is failing to initialize, this is a common problem with this printer. The printer will also randomly power itself down, Good news it can be repaired, Follow the link for more information.
This is an official known issue by HP. Call HP Tech Support (800 334 5144 )and claim your warranty. Good customer service! The warranty has been extended for products presenting this issue!!!
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