Possible that the mic within the camera is bad or there is obstruction to the mic. Please check and clean any dirt , place the camera and shoot without holding to confirm if the sound is better or not.
I have the same problem with my Canon IXUS 190 digital camera. The videos look good, but the sound is just fuzz!
I have held it in different positions to see if it makes any difference, but it doesn't. How do I clean the microphone area in my camera? or is there something else wrong.
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