Canon PowerShot  SD800 IS / IXUS 850 IS Digital Camera Logo
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Anonymous Posted on Apr 06, 2011

Canon IXUS 850 IS digital camera, video sound is not clear, can hear sound and voices, but very faint with mostly static noise, tested in multiple rooms in door and out with same issue

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Donald DCruz

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  • Canon Master 17,130 Answers
  • Posted on Apr 06, 2011
Donald DCruz
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Possible that the mic within the camera is bad or there is obstruction to the mic. Please check and clean any dirt , place the camera and shoot without holding to confirm if the sound is better or not.

  • Anonymous Nov 27, 2019

    I have the same problem with my Canon IXUS 190 digital camera. The videos look good, but the sound is just fuzz!
    I have held it in different positions to see if it makes any difference, but it doesn't. How do I clean the microphone area in my camera? or is there something else wrong.

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I want to have french manual

Canon europe, In this link the fifth line.

If it does not work, google canon europe and select support. Don't look for the powershot, but for the IXUS.

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I know that wasn't the answer you wanted to see, but there it is.
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The video files your particular camera makes should be AVI format. What media player are you using? I've heard of problems playing AVI files with Windows Media Player.
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User hears faint static while on a call. It's not load enough to make it hard to hear the caller, but a noticable crackling/static noise can be heard in the background. happens on every call.

Cell phones transmit the sound as digital data. The data when converted back to analog to listen too CAN have "digitizing noise" which will sound like static.

WORSENING the problem is if there is noise in the background of the person sending the voice and the worst possiblle is to have MUSIC in the background. These both drive the CODEC (the analog conversion system) crazy and will create what you describe. The CODEC is designed to transmit ONLY voice.
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My Canon Ixus 430 has a distorted image on its LCD screen on startup still able to clear the distortion by playing with the auto/video switch, please can you help. The image looks like static in a graph...

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check this link for more info.

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 30/30a/200a/300a/D320/400/ 450/500
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Batteries

Hey, the IXUS 850 IS doesn't take the standard AA batteries! It has a proprietary Li-ion battery pack that can be charged using the provided external battery charger unit.
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