Hi,
The "USB mode" and "Connecting to Mass Storage" message will get displayed when the Camera is connected to the Computer and is recognized by the Computer as a Mass Storage device. This is not an error message and is a normal operation.
You can change the Mass Storage settings in the Camera (depends on the model) The USB Select or USB Connect option in the Camera can be changed to PTP, Mass Storage or PictBridge mode. Set the option in the Camera to PTP and connect it to the Computer and check if the Computer is recognizing the connection. Once the computer is recognized, it appear as a removable Drive.
You can transfer the images from the Camera to the Computer from the Removable Drive by copying and pasting.
Thanks for contacting FixYa.
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