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Posted on Apr 13, 2011
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I have a Maytag Neptune front load washer, model# MAH8700. Inside the drain assembly is a white impeller and a metal shaft that spins it. The impeller fell off and I kept getting the ND error code. What can I use to reattach that impeller? It won't stay on by itself. Thanks! Oh forgot to add... the shaft turns without any problems.

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  • Posted on Apr 13, 2011
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Joined: Feb 26, 2011
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You need to replace the pump. This is a common issue and the only way to fix it is to replace the pump

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You likely need the drain pump cleaned. Unplug and pull the washer out. Remove cover in back. The pump is attached to the washer's floor. Pinch off the hose from tub to pump. There's going to be some water left in the pump and drain hose, so get a large towel ready. Remove screws attaching black piece (motor) to white piece (housing), pull out motor and clean the housing and motor impeller. Wear gloves, as it's always a nasty stuff what comes out. ;) Reverse steps to assemble the pump back together. If you don't hear pump running after completing all the cleaning, you may need to check the wiring and/or replace main control board located inside the console. If the pump seems to be running but no water is being drained - replace pump. for Maytag MAH5500B the part number is 25001052.

Good luck!
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You likely need the drain pump cleaned. Unplug and pull the washer out. Remove cover in back. The pump is attached to the washer's floor. Pinch off the hose from tub to pump. There's going to be some water left in the pump and drain hose, so get a large towel ready. Remove screws attaching black piece (motor) to white piece (housing), pull out motor and clean the housing and motor impeller. Wear gloves, as it's always a nasty stuff what comes out. ;) Reverse steps to assemble the pump back together. If you don't hear pump running after completing all the cleaning, you may need to check the wiring and/or replace main control board located inside the console. If the pump seems to be running but no water is being drained - replace pump. for Maytag MAH5500B the part number is 25001052.

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