Using high cotton paper causes cotton dust build up making it hard for the rubber rollers to grab the paper. Check inside for paper dust build up. If so, clean rollers with a window cleaner.
Another problem is saving too much money on paper. There are some very thin light weight papers which the printer rollers have a hard time gripping. Most printers do well with 22 lb paper. Otherwise you may need to put a piece of scotch tape under the roller so the machine can grab the thinner paper.
Also check your side paper alignment guide in the tray. As well as making sure your paper is sitting all the way back/down in the tray.
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