I have a GE Simon Security System and I recently moved a door that had a sensor on it. Now that sensor shows as 'Open' and I can't get the system to reset. Any suggestions?

Take the small part (the magnet) off of the dr or dr framemove it around the large part (the contact) and see if it clears. If you cant see the control panel/keypad from the dr you may need help. As you move the maget around the contact slowly you want to see if the zone clears. My guess is the magnet is is not in they right place. if you open the cover on the contact the magnet should be parallel to the reed switch(a glass tube about 3/4"long).GL.

Sad to say but other brands of wireless door and window sensors will not work with the ge simon. Other sensors has different command patterns that it will not recognize the command coming from the GE Security Simon 3.

First you need to have the installer code. Open the fromt panel of thealarm and enter in "4-3-2-1" (Default installer code) If it accepts this number then you can begin to program the doors and windows. If you don't knowtheinstaller code you mayneed to default the system and reprogram everything. If you contact meIcan walk you through the processor.

AlarmProfessor.com

Can I assume it is a wireless contact we are talking about?

1.) Low battery in tansmitter. Does your keypad display a low battery trouble? If so, ensure you put system in test before replacing battery as not to generate a tamper alarm when opening contact.

2.) Relay in transmitter is sticking. Replace wireless contact.

Stewart

Sounds like the tamper switches may be going out.

AlarmProfessor.net

You need to reprogram the sensors into the system.

AlarmProfessor.net

I am sure you already guessed this but it appears someone has changed the default installer code. Using the default installer, dealer, or master codes defeat the purpose of a security system as most criminals know the default codes. The only way I know of to regain control of this panel is to reset it to factory defaults. This does mean that you will have to completely re-progam the system. I would document as much stuff as you can from the display before resetting it. If you don't have a copy of the installation manual I am providing a link below. Hope this helps.

http://www.home-technology-store.com/assets/PDF/GE/Simon-Install.pdf

Try eBay. Look for any of the following keywords:

"GE Simon"
"ITI" (that's eye-tee-eye, for Interactive Technologies, Inc. original developer of Simon, now a subsidiary of GE Security)
"319.5" (the frequency on which simon sensors operate).

You'll find almost any sensor you can imagine there.

You need to use an installer code to add/remove sensors. Depending on what number of digits your alarm code is set for will determine the number for the intaller code. Look in the installer manual for the code. Then follow these steps:

Open the panel.
Key in installer coe
Select Add
Select Sensor/Remote
Activate the sensor you want to add. Some sensors have a button, some have to opened to activate.
Choose sensor name and group. Groups are listed in the manual. Basically, if you want the sensor to arm when the doors arm (such as for a window sensor or door sensor) put it in group 10 or 13. If it's a smoke sensor, group 26; motion detector, group 17 and keyfob, group 01.
Press done when finished and run the test to make sure the system is reading the sensor.