I have the Kenmore super capacity 3.5 front loader. I did a load of laundry last night (my 17month old sons clothes) the washer was not over loaded with clothes. When I went to put the clothes in the dryer i noticed they were still very wet, and when i got to the bottom, they were soaked. There is about an inch of water still in the washer that was not drained. I tried to switch it to the spin/drain cycle, but it doesn't do anything. It will lock the door, then it makes a buzzing noise like the motor is seized up (NOT the buzzing you get when the door isn't shut properly). So i tried to put it on the normal wash cycle, it locks the door, but same noise, it doesn't even start to fill up with water. The washer is 3 yrs old, and literally, 10 days out of the extended warrenty we bought. I am not happy. Please help me if you can. Thanks.

Hi from retired Englishman in SW France,
I would gently suggest as a first step that you clean the drain motor lint tray/filter. So many 'faults' are caused by blocked filters and many machines will not even go to spin or release the door lock if there is any water still left inside.
Here are my complete guidance notes for checking both the drain motor filter and the drain motor ;-0)
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If you are unsure where the filter is, it is often behind the front lower (kick) panel (or in some machines at the rear in an awkward position!) and most are held in by a round cover/knob. Sometimes the filter will not come out with the cover and you will have to persuade it to come out to play!

REMOVE POWER AND ENSURE YOU HAVE A WATER RECEPTACLE/RAGS TO SOAK UP THE WATER WHICH IS BOUND TO POUR OUT!
It's surprising what people have found in theirs! It is always worthwhile checking it on a regular basis.
Now- whilst the filter is removed it is normally possible to see the drain motor and ensure it is not jammed by a foreign object such as a needle or a toothpick. It should be able to be turned by hand/finger- the power IS OFF!
At this point it is also possible to test if the motor works. No clothes or water in the machine, select a spin cycle and put the power back on. You should be able to see the motor turning at some point, possibly straight away. Using something suitable like a glove see if it is easy to briefly slow the motor down. If it is easy then the motor is malfunctioning!

If this has assisted you please consider a 4 thumbs up for the rating.
Thanks and good luck!
John C