PLEASE TURN CAMERA OFF AND THEN ON AGAIN message comes up repeatedly. What can I do about this? Someone suggested the zoom lens mechanism might be sticking. Spray with WD40?? Thank you for any help you can give. Camera very good otherwise, but this fault means one has to take a picture in a hurry, with no time to think about it. Clive Sutton

Try these procedures.

Hello

Thank you for using FIXYA!!!

This is a suggestion. If you do not feel comfortable trying it, you will need to take the unit to your nearest service centre. Feel free to let me know if you need any assistance.

The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the probability is that you will have to get it fixed by a professional.

Use these at own risk as it may further damage the camera.

Firstly , try connecting your ac adapter or usb cable.

Try holding the shutter button while switching on the camera.

Look at the lens , and if some of the lens 'circles' is misaligned or not concentric then try wiggling it (while holding camera lens down).

Try gently pushing or pulling the lens when it extends but this is risky as it may cause the lens barrel to slip out of its guidance system.

Another way to do this is to place the camera lens down on a hard surface and then power it up. Be sure to use a soft cloth or something similar as to not scratch your lens or casing. Let the lens push the camera up and down a few times and sometimes the little resistance provided by the camera is enough to get things going again.

Try hitting your camera near the lens on the body with the soft tissue on the palm of your hand.

Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to replace the camera.

If it is still under warranty I would suggest you take it in before trying any of these steps and remove any off-brand batteries or accessories as some stores are really fussy about warranty repairs on camera's with non-brand accessories.

You can also have a look at THIS link.

Hope the advise is useful. please do not hesitate to let me know if you need any further assistance. Also, please be so kind to let me know if you found this helpful.

Regards
Andrea

The systems control board has detected a problem with the auto focus lens, the focus is controlled by a tiny motor that has jammed or there is a mechanical issue with the camera lens. It will require a technician that is highly skilled to deal with the situation, but the repair cost would probably not be justified.

Try cleaning any grit out of the lens mechanism with compressed air and a little wiggling of the lens. If that doesn't do it, the camera needs servicing.

While zooming in-out camera gives error message means lens mechanism is either defective or lens drive motor is bad. In both cases, lens assembly will be replaced.
Contact nearest camera repair shop for fix.
Thanks.

I've had the same problem on rare occasion. Usually, I just wait a few seconds, then turn the camera on... wait a few more secs, turn off... repeat as necessary. When all that doesn't work, I've replaced with new batteries & the problem is solved.

while you are turning the camera on, hold the lewer which you use for zooming in. the lens should extend before you get the annoying message about turning the the cameroa off and on. then, GENTLY apply pressure to the lens as if you wanted to push it back to the camera. while you are doing this, turn the camera off (lens should come back into the body of the camera). this solved the problem for me! :D

I had the same problem and fixed it.
The problem is related to the lens not working properly and jammed up.
When powering on the camera, the focus goes in and out and the lens spin and then the message is displayed to turn camera off.When I turn the camera off, I noticed the lens did not fully hiberate into the camera like it did before the error message.

So to fix the problem I did the following:
Turn the camera on, when the lens extended out, I slightly rotated the outer most lens clockwise and counterclockwise to free the lens from the jammed position.

The error no longer appeared and the camera stayed-on.When I shut the power-off the lens completely hibernated again like normal.

Hope this helps.

Pete

I just had this problem, too. I basically disassembled the camera by removing the back cover, front cover, and top assembly. The top assembly includes a plastic part between a circuit board and the top external metal piece that houses the button on the top of the camera. On the circuit board there is a switch for the zoom that looks like a pinball flipper. You have to make sure that it's working properly and you may have to remove the metal dust cap and remove any sand if it's lodged in the mechanism. It's pretty tough if you're not good with your hands because it's extremely small. I did this and the zoom began working like normal again, but then I got the message that the camera needs to be turned on and off every time I turn on the camera...

this is a protection mechanism against further damage when the zoom/lens mechanism is obstructed. It's a very delicate mechanism, and it's not easy or cheap to fix. The gears probably got misaligned or broken when you dropped the camera. You should get a repair estimate, and only if you decide you'd rather trash it try opening it up again. Good luck