If it stops at 16 seconds and is a sensor model, it probably has a defective humidity sensor.
You can order Panasonic parts here.
Or you can contact your nearest Panasonic-authorized servicer.
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Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....
Basic Microwave Oven Troubleshooting Tips
heatman101
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