Jenn-Air JBL2086HES Bottom Freezer Refrigerator Logo
Posted on Aug 08, 2008
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Our refrigerator/freezer will stop working (not cool or freeze) then days later will begin to work again.

It starts off by making a strange noise. Like a long hum and a click. As if the compressor is attempting to come on but can't. It will do this for a couple of days then it will no longer cool or freeze. The fan is working, but blowing hot air. Then about 3 days after it has stopped it magically starts working again..and will for about 2 weeks. We have cleaned the coils as suggested in the manual, but it did not do anything to help it. Is it possible that the thermostat is going out? Our refrig is only 2 years old. We bought it brand new when we bought our house. What can we do to fix this problem? Jenn-Air JBL2086HES purchased August '04.  June '08, freezer thaws and frig items become warm.  I did hear a humming sound followed by a click averaging every two mintes.  Authorized service deems it to be the relay switch and replaces for $24.00 + svc call.  Two weeks later, a repeat of the situation, but I had a different authorized service and since I unplugged the refrigerator, they were not able to assess the situation once plugged in.  They did suspect the compressor and in addition to saying we had one year left on the warranty for compressor, do not unplug refrigerator.  Yesterday, a repeat performance and the second Authorized Dealer was out and said the Blue Indian Compressor was not dependable and they were having many complaints.  Hoping to have a new once shipped and installed tomorrow.  Once I know the compressor replacement, will post. Unfortunately, these Corporations are not interested standing behind the product name, but instead are looking at the bottom line and therefore look to buy their integrated components overseas cheaper, yet still charge the American Public prices as if they are paying wages here in America.

  • glwyoung Dec 23, 2008

    My refrigerator/freezer does not cool or free, repairman said I need a new compressor. Compressor arrived today, to be installed 12/24/08. Let's see what happens. This frig was purchased 11/2003.

  • dawbs Dec 31, 2008

    fridge and freezer areas freeze up then a few days later all thaws out - had a new thermostat put in $150.00 three days ago what coudl it be

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It sounds like a bad: start switch (on the side of the compressor) or compressor itself the start switch clicks  off usually when the compressor is pulling too many amps or the compressor is overheating. if the compressor is not even running then its probably not overheating.
so either the compressor is pulling too many amps (bad compressor) or the start switch is bad and cannot handle the amps required to start the compressor.

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If your fridge is over 5 years old, it is out of warranty on the sealed area. I think they make these things die after the warranty is up. Bette for the repair people but the company name means nothing. They can just change it and start over or buy a name and make the things cheaper.

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  • Posted on Dec 07, 2008
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There is sometime s a thermal over lod that senses heat beside the relay, it can be bad or weak usually the start relay and capacitor and overload are changed as a group to preclude any possibilit that they are at fault before the compressor is changed. if compressor is changed be sure a new drier is installed and new freon and new start components. it took my frigidaire guys 5 compressors to figure out it was cheaper to do it right than 4 times over and over. good luck.capacitors can be tested with a meter , overloads visually inspected and relays either work and draw amps or stick and blow out the start cap.

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