Skype has great information in their help files which include step-step user guides. Below is a link for people who are new to Skype:
http://www.skype.com/intl/en/support/user-guides/
1. If you have the latest version of Skype ( 5.2.60.113) you can check this by going to Help(on the right hand side of the menu bar ) (click on it after you sign in to Skype) You will see a window with 4 tabs, Skype Home, Profile, Facebook, and Give Feedback (to the right of where your contacts are shown) If you do not see this after signing in to Skype, you need to update to the latest version
2. Then go to About Skype. If you don't have the latest version, under Help>Check for updates. Click on it and upgrade to the latest version.
3. To update your profile with your information, you need to click on the Profile Tab. Then select edit. Then click on the blue links to add numbers, email addresses etc.
Please click this Check Your Audio and Video Devices to test your audio/video.
Do you have the correct audio devices selected? Did the test work?
After doing the above. Click this link to call the Skype test call echo 123:Click Here You should hear the voice and your recorded voice as well, if everything is ok.
Addtionally, are you on the most current release? If not install over what you have by clicking the "Windows 5.8" link below as well. You can do the above tests again after upgrading as well if needed.
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