IF you are getting some hot water then it cools down rapidly first feel the tank and drain a little water from the flush valve at the bottom If that water is hot the problem is with your down tube. That is a tube inside the cold water inlet that sends the cold water to the bottom of the tank and lets it push the hot water at the top out the hot water pipe. If the water is hot at the bottom your heating elements are probably ok if not then you probably need to replace one or both elements if you only get a little hot water I would suggest replacing both . But if its the down tube you must replace it with a new one a broken one allows the water to short circuit and go from the cold side to the hot without mixing very well.
It's probable that the heating elements are gone. Feel the tank where the heating elements are. If it's cold then the heating elements are not working and have to be replaced. Could also be the internal temperature.
Here is Reliance's contact website: http://www.reliancewaterheaters.com/contact.html
Or, if you click on the Service/assistance button you can email them and ask where you can get parts, or if you're not a do-it-yourselfer, where to get service near you.
Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,
Handie Andie
Hello Rsjohnson164,
I understand that you are having a problem with your hot-water tank not producing any amount of hot-water. I would suggest that you turn off the cold water supply to your hot water tank and drain the tank and see how much water comes out of it.
Flush the tank:
1. Turn off the cold water supply
2. Hook a water hose to the boiler valve (spicket on the bottom of the tank) and turn on the valve
3. Turn on the cold water inlet line and let it run for about 15 minutes or until you get good pressure coming out.
Check the Elements:
1. Turn off the power to the hot-water tank
2. Remove the service panels
3. Remove one wire from the element and use a multi-meter to check continuity
4. If no continuity replace one or both elements
If you do all of this and still have a problem repost to this thread and we will check your thermostats to make sure they are working properly.
Thank you for choosing FIxYa.com
Justin
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