Blackberry PlayBook Tablet PC Logo
Posted on Apr 21, 2011

Just purchased Blackberry Playbook. Set up wifi. Followed instructions on screen & set up account. Accepted agreement. Next screen went to update. Update finished & said it was restarting. Blackberry Playbook came up on screen with floating bubbles. Tried to swipe screen & nothing happens. Can't do anything.

  • Anonymous Mar 23, 2014

    Pairing problems

×

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that hasĀ over 10 points.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 9 Answers
  • Posted on Aug 15, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

New Friend:

An expert that has 1 follower.

Corporal:

An expert that hasĀ over 10 points.

Problem Solver:

An expert who has answered 5 questions.

Joined: Aug 15, 2011
Answers
9
Questions
1
Helped
2221
Points
24

Sounds like a bad install on the new operating system. Since your question was posted in April, I'm assuming you have the problem solved by now, or returned the device, but for anyone else looking at this, I suggest either returning the device and exchanging it, or if you prefer to solve it with this device, then leave it on and let the battery run down. Once it is dead, try plugging the device in and powering it on, hopefully that gets you back in business. Blackberry Tech Support is also helpful, their phone number for your country should be on their website.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Security wipe

Go online and make a blackberry account and I'd, go to your used email and confirm activation, then go to your device and try again making sure you have an open wifi connection or the password to the one connecting to. If is software issue then turn device off. Hold both power and volume button for up to two minutes until machine shows a sign then release the power continuing to hold the volume or vice versa on all buttons and may be the home button instead of volume if your device is equipped with such. Could be either volume up or down but not both at same time. This should either factory reset device other put in download mode where the ROM software can be flashed to the device or an alternate software can make your device perhaps into an android device. A YouTube search can lead you to more solutions to your problem. Good luck and let us know the out come.
0helpful
1answer

Blackberry tablet no power

You need a Blackberry charger. Other chargers might fit in the slot, but won't charge your device. You have to use (buy) a fast charger if your tablet is completely discharged and won't turn on. They're about Ā£20 but worth it to keep using your Playbook.
1helpful
1answer

Bb playbook Freezed?

My tablet is not working right now... the andiood guy stay on there for long time and it wont go on home screen.... Anyway i can get a replacement new tablet or get it fix or new charger
0helpful
1answer

Blackberry playbook red light flashes but it won 't turn on

this happened to me, it needs charging make sure the lead has the blackberry symbol facing up....
4helpful
2answers

Where do i put my sim card in the blackberry playbook

Nope, you actually cant insert a sim card in the blackberry playbook.
That is possible only in other tablets such as the Ipad.
sorry :)
0helpful
1answer

When setting up blackberry playbook for first time. it wont let me select a country on the agreement page

The Playbook attempts to download the license agreement from http://csbeta.websl.eval.blackberry.com/
and it seems this URL is no longer valid, as it returns
"Sorry! Nothing could be found here."

i figured the OS on my playbook is an early release so i'll be forcing an update.

to force an update, i fired up the latest desktop manager, completely turned off the playbook by pressing/holding the power button then clicking turn off, then i plugged it in..
desktop manager then shows an error message and gives you the option to update.. click that and leave it alone for an hour++ (depending on your internet connection)

i started the updated playbook, went through the setup wizard and this time when i selected the country, i got the license agreement and was able to continue.

option 2:
0helpful
1answer

New playbook. Welcome screen tells me to swipe to continue to setup wifi. I swipe the screen and nothing happens

try to soft reset it by engaging the reset button ..If it has such a button it should be hidden in a hole on the side and need to be pressed until restarts ..(it should be powered and on when you do this) ..
If there is no button ..it means it has something wrong with the touch screen function ...and you should try to see if the screen is not out of focus..and try to swipe it in a certain point ..and if it is indicated..try in near by locations ...If you manage to make it start you should look in the main menu for screen calibration ..and engage it ..this should make the touch screen work proper again .
In worse case you will need the firmware and reset it to factory settings ..
0helpful
1answer

1. I cannot open the attachments (pdf, excel, etc..), stat to dowload and after inform me that the file is not present on memory. 2. I cannot send email from playbook, and sometimes when BB 9800 is...

Ok, for your first problem, I couldn't open a couple of file types on the playbook at first either. Go to the app world and download the free app called "airbrowser." It lets you do various things such as delete files, and allowed me to find and open the documents I wanted.

As for the email issue, I would suggest retrying the bridge. Go to the bluetooth connections screen on your torch and delete the playbook, and do the same on the playbook to delete the torch. Then start from scratch reconnecting via the BB bridge app. It solved a few issues on my playbook as well.
0helpful
1answer

UNABLE TO READ OLD MESSAGES STORED IN THE SMARTPHONE IN THE PLAYBOOK.

On my playbook when I scroll down the list of email messages and get to a certain point it just downloads more older messages from the phone. If this isn't happening on your playbook, then you should try rebridging the devices. Go to the bluetooth connections screens on both the phone and the playbook and delete the other device from the device list. Then go to the BB bridge app and reconnect them. Hopefully that works.
Not finding what you are looking for?

515 views

Ask a Question

Usually answered in minutes!

Top Blackberry Tablets & eReaders Experts

k24674

Level 3 Expert

8093 Answers

Brad Brown

Level 3 Expert

19187 Answers

ADMIN Andrew
ADMIN Andrew

Level 3 Expert

66835 Answers

Are you a Blackberry Tablet and eReader Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...