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Reinstall the printer software first since you are not seeing the print icon on the lower right corner of the screen. Once you already reinstalled the software. Just rRight-click the printer icon in the lower right corner of your screen and select Printer Settings. Click the Maintenance tab. Click the Ink Cartridge Replacement utility icon and follow the on-screen instructions to replace your ink cartridges as necessary.
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Have you tried shutting off and then unplugging the printer? Waiting 30 seconds or so and then plugging the printer back in and then truning the printer back on? After doing that wait till the printer is done moving the print heads back and forth then try opening the cartridge door and see if it stops where you need it.
Hope this helps... Dale
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Yoy merely stated what was on the on-line instruction.
I took some intuitive measures and solved the
problem myself.
No need to charge my VISA -
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